Features

An acquiring bank (or acquirer) is a bank or financial institution that processes credit or debit card payments on behalf of a merchant.

An organization that manages and distributes software related services and solutions from a central data server to all its customers.

This is the process by which it is ensured that the card holder has adequate funds available for the transaction. When the card is authorized for the transaction, the funds for the transaction will be set aside from the available credit limit of the card. The available credit limit gets appropriately reduced by the amount of the transaction.

A group of transactions that have been captured and are waiting for settlement.

The address to which a customer's credit card billing statement is mailed. It is used to help verify that the customer is the actual owner of the credit card he/she is using.

A traditional way of operating a business where in the business and the customer interaction takes place in face to face environment at a fixed place /premises.

Business to business transactions between two or more businesses

The process of businesses selling their services or goods to customers usually through the internet medium.

The process of converting the authorization amount into billable transaction record.

Refers to the Visa and Master card association which are the regulatory agencies for bank card activities.

This refers to credit card transaction which happens where a merchant is not able to physically see the card or the cardholder. All online and mail order/ telephone order transactions happen this way.

This is a card transaction where the card holder/ buyer physically presents the card to the merchant for the purchase. This normally happens in a physical store where a customer pays by card for the purchase.

A person who uses credit/debit card for purchases.

This is the transaction returned by the card issuing bank due to dispute or non acceptance of transaction.

A transaction type that transfers funds to the cardholder's account, rather than from the account. This transaction type is typically used to refund a customer's money for an order that was previously settled, e.g., returns or overcharges.

The individual who is purchasing the goods or services from the Merchant and using a credit card to pay.

This is the attachment to the electronic message used to verify the user sending the message and the receiver with a means to encode a reply.

The fees that merchant pays to the acquiring bank for the services offered in accepting online transaction. It is usually a small percentage of each transaction value.

A way of coding the information so that it cannot be read without the right type of key when it travels over the electronic network.

A system designed to prevent unauthorized access to a private network usually from the internet.

Websites/ Content that are stored in internet server.

Hyper Text Transfer Protocol, the protocol used by World Wide Web. It defines how messages are formatted and transmitted and actions to be taken by web browsers to various commands.

Hyper Text Mark Up Language, the language used to create documents for displaying on the world wide web.

A number issued to a merchant by Bank or QPay. QPay uses the Merchant ID to identify a specific merchant in credit card transactions. Each store in QPay must have its own Merchant ID.

A record of a request for goods or services initiated by a customer.

A unique identifier assigned to a customer order in QPay

Represents merchants physical place of business where consumers make purchases.

An organization that provides range of internet services such as bandwidth access, hosting etc.

It is an Identifier for a computer or device on a TCP/IP network. Messages from a device on a TCP/IP network are routed according to the IP address of the destination.

Refers to the bank that provides the card to the customer. This Bank also receives the payment at the end of the billing period. It is also called as the issuer or cardholder bank.

Refers to the card transaction where the order and payment details are sent to the merchant via mail or telephone.

It is the party that offers the goods or services to customers for sale.

Fraud done against other parties, usually the card holder or Bank by using the payment system.

A software application that integrates the merchant site with the acquiring bank for authorization and settlement of online transactions. It accepts transaction from online merchants and routes them to the acquiring bank.

A number that should be used along with the card number to complete an online transaction. It functions as a password and does not allow transaction without providing the number.

A transaction type that transfers funds to the cardholder's account, rather than from the account. This transaction type is typically used to refund a customer's money for an order that was previously settled, e.g., returns or overcharges.

A transaction type that transfers funds to the cardholder's account, rather than from the account. This transaction type is typically used to refund a customer's money for an order that was previously settled, e.g., returns or overcharges.

This is the process by which it is ensured that the card holder has adequate funds available for the transaction. When the card is authorized for the transaction, the funds for the transaction will be set aside from the available credit limit of the card. The available credit limit gets appropriately reduced by the amount of the transaction.

A server that encrypts and decrypts messages to protect against third party interference. It ensures that user information is not accessible to third parties.

Process by which acquiring bank and issuing bank exchange data or funds on sales transactions.

A software that helps customers with the ordering process over an online purchase.

Secure Socket Layer , a standard that enables secure credit card transactions over the internet. Many websites use this protocol to obtain confidential user information.

The entity in QPay that accepts and processes credit card payments. It represents a Merchant's organisation.

A number assigned by the Bank or QPay to identify a specific point-of-sale terminal. For Internet transactions, one TID is typically assigned to each merchant web site or business unit. See also Merchant ID (MID).

Transmission Control Protocol/ Internet Protocol, the communications protocols used to connect over the internet.

A company that contracts with banks to process card transactions including authorization and settlement.

A record of each action that is taken on an order. An order may have multiple transactions, e.g., a Sale and a Credit.

A label identifying the nature of the transaction and determines how the transaction will be handled. For example, a PreAuth transaction reserves funds.

The most common Transaction Types are Auth, PreAuth, PostAuth, Credit, and Void.

A transaction type that cancels a transaction that has not yet been settled.